In the Distribution Squad, I ensure seamless booking ingestion, reconciliation, and new channel integrations. I tackle the challenge of scaling solutions across 300+ online travel agencies, wholesalers, global distribution systems, and regional channels, supporting partnerships and new revenue streams. My key achievements are:
- Optimized the frontend local development environment by reducing our Docker image size by 87%, implementing a custom multi-platform image and an automated CI/CD workflow;
- Developed a Chrome extension to streamline feature flag management, reducing the time to toggle a local feature flag from minutes to seconds;
- Implemented the company's first AI Assistant, achieving an 18% deflection rate, an 84% engagement rate, and a 10% reduction in support tickets, with a CSAT score of 4.2;
- Led the Easy Onboarding project, cutting property onboarding time from weeks to days. Developed Playwright E2E tests to cover critical flows, implemented Lambda functions for image uploads to S3 and Salesforce API authentication, and created workflows with GitHub Actions for testing, linting, building, and deploying across multiple environments;
- Migrated legacy features from Vue, Handlebars, and jQuery to a more modern architecture based on Micro-frontends, React, Chakra UI, and TanStack React Query, ensuring adherence to best coding practices and maintaining robust unit test coverage;
- Created a shared Prettier configuration adopted by dozens of projects, improving code consistency and reducing review bottlenecks.